Online Rack knows that our customers take their web hosting seriously and expect quick, knowledgeable service from a team member that is familiar with their hosting needs. Due to our solid partnership with Liquid Web and the fact we are using their enterprise data center, it is our mission to have Liquid Web support staff 24 hours a day, 7 days a week, 365 days a year to save the day.
We do get that question a lot “Why should we choose Online Rack?!!” The basic straight answer is
At Online Rack:
1) We are hosted at enterprise class data center.
2) We do not lock you down to limit how many resources you can use (Unlike GoDaddy).
3) Our prices are affordable especially when compared to the services and package you receive.
4) We are truly customer-centric. Your satisfaction is our goal.
5) Our goal is to have our servers to run at 50% load max so that they can have room to spike with no issues if needed. Should a server go beyond 50% load, then we deploy a new server to host the next clients. This means to you that we do not cram our customers just to save on resources, but it means we strive to ensure every customer has access to a ton of resources to fulfill their visitors’ needs.
6) We are fully managed by US-Based certified and qualified staff located onsite.
7) We are not a fly-by company, we have been around since 2003 with zero debt and privately owned.